
Repair & service team
In-home appliance repair
Factory-trained technicians diagnose the problem accurately and repair it for a fair price, usually with the part already on the van.

Service & parts(850) 763-0656
Book a RepairPanama City, Florida · Family-owned since 1982
For more than four decades, Bay County has counted on the Norred family to fix it right. A full in-home repair team, a parts store stocked for professionals and do-it-yourselfers, and the area's authorized Speed Queen showroom, all under one roof on East 15th Street.
Fun Facts: Independent Appliance is a family-owned appliance repair company, appliance parts store and authorized Speed Queen dealer at 2843 E. 15th Street, Panama City, FL. Call (850) 763-0656, Monday–Friday, 8am–5pm.
Call (850) 763-0656 Book a repair
Parts counter open to everyone · Wholesale for pros

Three ways we help
Whether you want us to fix it, want to fix it yourself, or want a washer that will outlast the mortgage, you're in the right place.

Repair & service team
Factory-trained technicians diagnose the problem accurately and repair it for a fair price, usually with the part already on the van.

Parts store · DIY & pros
The largest stock of appliance parts in the area for GE, Whirlpool, Frigidaire, Maytag, Kenmore and more, at retail or wholesale.

Authorized Speed Queen dealer
American-built, commercial-grade laundry. See them in our showroom, then count on us for delivery questions, service and parts.
The parts system
Our parts department supplies Bay County's repair technicians, property managers and handy homeowners. The same inventory that keeps our own vans rolling is available to you, so the part is usually here today, not on a truck next week.
Bring your model number and we'll find the right part and point you in the right direction.
Technicians, landlords, property managers and contractors buy wholesale.

Why Bay County calls us
How a service call works
Call (850) 763-0656 and press 2 for the service desk, or book online. Tell us the brand, model number and what it's doing. We'll schedule a weekday visit.
A technician arrives in a fully equipped van, finds the cause and explains your options and price.
With most parts on the van or at our store, many repairs are completed the same day.
Please confirm the details of your coverage with your home-warranty company before your visit. We don't have access to your warranty information, and we can't diagnose the problem until we complete a service call. You are responsible for the cost of the service call; we'll give you an itemized invoice to submit to your warranty company for reimbursement.
Straight answers
Yes. Our service vans cover most of Bay County, Florida, including Panama City, Panama City Beach, Lynn Haven, Callaway, Parker, Springfield, Southport, Youngstown, Bayou George and Fountain. Call (850) 763-0656 and press 2 for the service desk to confirm your address.
Often, yes. We stock the largest inventory of appliance parts in the area, so in many cases the part your appliance needs is already in our van or on our shelves. Repairs that need a special-order part are finished as soon as it arrives.
Absolutely. Our parts counter at 2843 E. 15th Street in Panama City is open to do-it-yourselfers as well as professionals, Monday through Friday, 8 AM to 5 PM.
Yes. Independent Appliance sells parts at both retail and wholesale. Repair technicians, property managers, contractors and other businesses can call (850) 763-0656 to ask about wholesale pricing and setting up an account.
Yes. We are Bay County's authorized sales and service center for Speed Queen washers and dryers. Visit our Panama City store to see them in person.
No. Service calls are scheduled Monday through Friday, 8 AM to 5 PM. We do not offer emergency, weekend or after-hours service calls.
Since 1982. Independent Appliance is a family-owned Panama City company run by two generations of the Norred family: owners Mike and Debbie Norred and their son Blake.

Visit the store
Our parts counter, Speed Queen showroom and service office share one roof on East 15th Street. Stop in, bring your model number, and talk to people who have been fixing appliances in Bay County for decades.
Get directions (opens Google Maps in a new tab) Contact details
Call our Panama City office Monday–Friday, 8am–5pm (press 2 for the service desk), or send a service request and we'll get back to you during business hours.