Contact & booking
Contact Independent Appliance
As your full-service appliance repair center and parts headquarters, we're here to help. Our experienced staff can answer repair questions, schedule a service call or help you find the right part.
Fun Facts: Call (850) 763-0656 Monday–Friday, 8am–5pm (press 2 for the service desk), or visit 2843 E. 15th Street, Panama City, FL 32405. We don't offer emergency or after-hours service calls.
Independent Appliance service desk
Service request ticket
What happens after you submit
- Request receivedYour ticket goes straight to our service desk.
- We review itWe check the appliance, symptoms and your area.
- We contact youTo confirm details and set a weekday visit.
- Technician arrivesIn a stocked van, ready to diagnose and repair.
Have this ready
- Brand & model numberA photo of the label is perfect
- What it's doingNoises, leaks, error codes
- Service addressAnywhere in Bay County
- Home warranty?Call your provider first; they assign the call to us
Your request
Repairs, service calls, parts questions or Speed Queen sales: one form reaches the right person.
Need it handled today? Call (850) 763-0656 and press 2 for the service desk. We don't offer emergency or after-hours service calls.
Service desk
Press 2 for the service desk to book or ask about a repair.
Parts & general questions: same number.
Fax (850) 769-6720
Visit the store
Independent Appliance, Inc.2843 E. 15th Street
Panama City, FL 32405
Hours
| Monday–Friday | 8:00 AM – 5:00 PM |
|---|---|
| Saturday | Closed |
| Sunday | Closed |
No emergency or after-hours service calls.
Have a home warranty? We're a partnered provider.
Independent Appliance is a partnered service provider for Old Republic Home Protection and American Home Shield.
- Call your warranty provider. Contact your home-warranty company to open a claim for the appliance.
- Your provider assigns the call to us. The warranty company sends the service call to Independent Appliance.
- You pay only your deductible. We invoice your warranty company directly for the rest.
Straight answers
Frequently asked questions
How do I schedule a repair?
Call (850) 763-0656 and press 2 for the service desk during business hours, or send a service request from our contact page and we'll reply during office hours. Have your appliance's brand, model number and a description of the problem ready.
What are your hours?
Monday through Friday, 8:00 AM to 5:00 PM. We're closed Saturday and Sunday.
Do you offer emergency or after-hours service?
No. Service calls are scheduled Monday through Friday, 8 AM to 5 PM. We do not offer emergency, weekend or after-hours service calls.
Do you repair appliances in Panama City Beach and Lynn Haven?
Yes. Our service vans cover most of Bay County, Florida, including Panama City, Panama City Beach, Lynn Haven, Callaway, Parker, Springfield, Southport, Youngstown, Bayou George and Fountain. Call (850) 763-0656 and press 2 for the service desk to confirm your address.
How does a home-warranty repair work?
Call your home-warranty provider first to open a claim. Your provider assigns the service call to Independent Appliance, you pay only your deductible, and we invoice the warranty company directly.
Is Independent Appliance a service provider for American Home Shield or Old Republic Home Protection?
Yes. Independent Appliance is a partnered service provider for Old Republic Home Protection and American Home Shield in Bay County, Florida. Open a claim with your provider and ask for the service call to be assigned; you pay only your deductible.